Last Updated: May 27, 2026
Welcome to Wcart. These Terms & Conditions ("Terms") govern your access to and use of the Wcart platform website applications products and services available through https://wcart.io.
By accessing or using Wcart services you agree to comply with and be bound by these Terms. If you do not agree with these Terms please do not use the platform.
"Wcart" "we" "our" or "us" refers to Wcart and its affiliates.
"User" "Customer" or "you" refers to any individual business or organization using the Wcart platform or services.
"Services" refers to all ecommerce-related services software APIs hosting integrations AI features support services and associated functionalities provided by Wcart.
"Platform" refers to the Wcart website dashboard applications APIs and infrastructure.
By registering for an account accessing the platform or using any Wcart services you acknowledge that you have read, understood and agreed to these Terms.
You must be at least 18 years old or legally authorized to operate a business in your jurisdiction to use the platform.
Wcart reserves the right to refuse access to any user or business at its sole discretion.
Your use of the Services is also subject to Wcart's Privacy Policy and any other applicable policies, guidelines or terms that may be published by Wcart from time to time.
Wcart provides ecommerce software and infrastructure that may include:
Certain Services may include artificial intelligence or machine learning features.
AI-generated content recommendations, descriptions, analytics and outputs are generated automatically and may contain inaccuracies or errors.
Users are solely responsible for reviewing, verifying and approving any AI-generated output before relying on or publishing such content.
AI-generated outputs are provided for informational purposes only and should not be considered legal financial tax medical or other professional advice.
Wcart does not guarantee the accuracy, completeness or suitability of AI-generated results.
Wcart may update, improve, modify, suspend or discontinue any feature or service at any time.
You are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate complete and updated information during registration and use of the platform.
Wcart may temporarily suspend, restrict or limit access to the Services while investigating suspected violations of these Terms, fraudulent activity, security concerns or actions that may negatively impact the Platform users or third parties.
Wcart reserves the right to suspend or terminate accounts violating these Terms without prior notice.
All subscription fees, service charges and applicable taxes must be paid according to the selected plan or service agreement.
Payments may be processed through third-party payment gateways.
You authorize Wcart to charge the applicable fees for your subscription and related services.
Failure to make payments may result in suspension or termination of services.
Wcart reserves the right to revise pricing, modify plans or introduce new fees at any time with prior notice.
By creating an account or using the Services you consent to receive communications from Wcart electronically including:
Electronic communications shall satisfy any legal requirement that such communications be provided in writing.
Subscriptions continue based on the selected billing cycle unless cancelled. Users may request cancellation of services through the designated support channels or account dashboard.
We provide a 7-day refund policy for all new subscriptions. If you are not satisfied with our services within the first 7 days of purchase, you are eligible for a full refund.
After the initial 7 days, payments, subscription fees, setup fees, and service charges paid to Wcart are final and non-refundable.
All Wcart software technology branding platform design logos, content documentation and proprietary systems remain the intellectual property of Wcart or its licensors.
Users retain ownership of their own store content, product data images and trademarks.
By using Wcart services you grant Wcart a limited license to host process display and transmit your content solely for providing the Services.
Wcart may provide integrations with third-party tools, payment gateways, APIs, shipping providers or external platforms.
Use of third-party services is subject to their own respective terms and policies.
Wcart Showcase (“Showcase”) is a free discovery service operated by Wcart Ecommerce Software LLP that lists products from Wcart stores in one place — on Wcart’s own websites and apps and on partner websites and apps that use the Showcase API — so that shoppers can find your products and contact you.
If your store is set to Live, it is included in the Showcase automatically, and we email your store’s contact address to let you know. The following stores are not included: stores in Demo mode (not yet ready for public launch), developer test stores, and stores whose subscription has expired.
Your products are displayed on the Showcase as soon as they are added to your store — there is no waiting period — so make sure your store is properly set up and your products are ready for customers.
For each published product we may show its name, images, description, price, sale price, currency, stock status and category, together with your store’s name, logo, website address and industry. Products without an image or a valid price are left out automatically.
Links from the Showcase lead to your own store and include tracking parameters (UTM tags) that identify the Showcase as the source.
You can remove any product from the Showcase, or turn the Showcase off for your whole store, at any time in your Wcart admin under Marketing → Wcart Showcase. Changes take effect within 15 minutes. If you turn the Showcase off, we will not include your store again unless you turn it back on.
By keeping your store Live with the Showcase on, you grant Wcart Ecommerce Software LLP a non-exclusive, worldwide, royalty-free licence to copy, display and distribute the content listed in clause 3 for the purpose of operating and promoting the Showcase, including through partner websites and apps.
This licence ends for any product when you remove it, or for your whole store when you turn the Showcase off, except for copies held in routine backups and reports. You confirm you have the rights to the content you publish in your store.
Shoppers can send enquiries about your products through the Showcase. We forward each enquiry to your store’s notification email address (your store’s support email, or the email you sign in with if no support email is set).
You are responsible for answering enquiries and for any sale that follows; the contract for any sale is between you and the shopper. Use shoppers’ contact details only to answer their enquiry, in line with applicable data-protection law.
Showcase emails to you (enquiries, digests and service notices) are part of the service. Wcart may count these emails against your plan’s email allowance where your plan says so.
We may decide how products are ordered and displayed, and we may hide any product or store that breaks these Terms, contains misleading, unlawful or inappropriate content, or harms the quality of the Showcase.
We may change or end the Showcase at any time. The Showcase is provided “as is”, without any promise of traffic, enquiries or sales.
Users agree to comply with all applicable export control trade sanction and international trade laws.
Users shall not use the Services in any manner prohibited by applicable export regulations or sanctions programs.
Wcart implements reasonable security measures to protect platform data and infrastructure. However no online platform or transmission method is completely secure.
Users are responsible for maintaining backups of important data and ensuring proper security practices within their own operations.
Wcart provides the Services on an "as is" and "as available" basis.
To the maximum extent permitted by applicable law Wcart disclaims all warranties representations and conditions of any kind whether express implied statutory or otherwise including but not limited to:
Wcart does not warrant that the Services will be error-free, secure uninterrupted or meet the specific requirements of any user.
Unless expressly stated in a separate written Service Level Agreement (SLA) Wcart does not guarantee uninterrupted availability, uptime error-free operation or continuous access to the Services.
Wcart's aggregate liability arising out of or relating to the Services whether based on contract tort (including negligence) strict liability statutory duty or any other legal theory shall not exceed the total amount paid by the user to Wcart during the twelve (12) months immediately preceding the event giving rise to the claim.
Wcart shall not be liable for any delay interruption or failure to perform its obligations caused by events beyond its reasonable control including but not limited to:
Performance obligations affected by such events shall be suspended for the duration of the event.
You agree to indemnify defend and hold harmless Wcart its directors officers employees partners affiliates licensors and service providers from any claims liabilities damages losses costs or expenses including reasonable legal fees arising from:
Wcart reserves the right to modify or update these Terms at any time.
Updated Terms will be published on the website with the revised effective date.
Continued use of the Platform after changes are posted constitutes acceptance of the updated Terms.
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms or use of the Platform shall be subject to the exclusive jurisdiction of the courts located in Chennai Tamil Nadu India.
The provisions relating to Intellectual Property Disclaimer of Warranties Limitation of Liability Indemnification Governing Law Payment Obligations and any other provisions that by their nature should survive termination shall remain in effect after termination or expiration of the Services.
If you have questions regarding these Terms & Conditions please contact Wcart at:
These Terms together with Wcart's Privacy Policy and other applicable policies constitute the entire agreement between Wcart and the user regarding use of the Services.
If any provision of these Terms is found to be invalid unlawful or unenforceable the remaining provisions shall continue in full force and effect.
Failure by Wcart to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights.
By accessing or using Wcart Services you acknowledge that you have read, understood and agreed to these Terms & Conditions.